Tag: Cloud

September 10, 2024
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AI’s Role in Business Process Orchestration (BPO)

Post By admin September 10, 2024

by Tony Palladino I am constantly learning more and more about the role of AI in our business world. Recently, I was working with a client in a session focused on various use cases to leverage AI as it relates to their product offering and their website for an enhanced customer experience (CX). The Front-end On the “front-end” website, an AI-bot or avatar can be created as a character to interact with users or customers coming to their website. You can picture a happy puppy dog wagging its tail, willing to go fetch whatever it is you need, on the…

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September 9, 2024
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Cyber Security: AI Battle Ground

Post By admin September 9, 2024

by Tony Palladino Recently, I received a notice from AT&T stating that my personal info had been breached by a cyberattack – along with 73 million other customers. The numbers are staggering. I recall during my time at AWS when I was shocked to learn that there were more than 180 million cyberattacks reported in 2022, and that number increases each year. And that’s only what was reported. I am now wondering if the AI technology is benefiting the hackers more so than the cyber security solution providers. In my last blog, I wrote about the evolution of AI, AGI…

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March 24, 2023
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Optimization Takes the Spotlight as Cloud Spend Continues to Grow

Post By admin March 24, 2023

by Joseph Angeles In the world of cloud today, bang for your buck is rapidly becoming the name of the game. With Gartner forecasting total 2023 cloud spend at $591.8B, up 20.7% from $490.3B in 2022,1 cloud spend as a percentage of total IT budget continues to climb and the corresponding need for optimization is rapidly gaining attention as a key challenge. In fact, according to the recent 2023 State of the Cloud Report released by Flexera, 82% of cloud users surveyed highlighted cloud spend management as their #1 challenge in the cloud,2 for the first time surpassing other critical…

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