by Tony Palladino I am constantly learning more and more about the role of AI in our business world. Recently, I was working with a client in a session focused on various use cases to leverage AI as it relates to their product offering and their website for an enhanced customer experience (CX). The Front-end On the “front-end” website, an AI-bot or avatar can be created as a character to interact with users or customers coming to their website. You can picture a happy puppy dog wagging its tail, willing to go fetch whatever it is you need, on the…
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Cyber Security: AI Battle Ground
by Tony Palladino Recently, I received a notice from AT&T stating that my personal info had been breached by a cyberattack – along with 73 million other customers. The numbers are staggering. I recall during my time at AWS when I was shocked to learn that there were more than 180 million cyberattacks reported in 2022, and that number increases each year. And that’s only what was reported. I am now wondering if the AI technology is benefiting the hackers more so than the cyber security solution providers. In my last blog, I wrote about the evolution of AI, AGI…
Continue ReadingWhy did Elon by Twitter? What did AI have to do with it?
by Tony Palladino It has been 19 months since Elon Musk purchased Twitter for $44B back in October, 2022. Back then, we all asked ourselves, “Why?” The quick answer was, “Why not? He’s got the money.” I remember pondering the question at that time. That thought was rekindled during my ongoing research on the subject of AI, which I enjoy keeping current on. The AI space is moving at the speed of light and I noticed that Elon’s Generative AI solution, called Grok, had a distinct advantage in the AI space. . . . So, why did Elon by Twitter?…
Continue ReadingAI Remains a Supporting Actor in Enterprise Sales, For Now
by Tony Palladino Revolution creates a paradigm shift. The industrial revolution was followed by the information age, when the advent of computers and the internet created another paradigm shift for the world economy. Countless innovations followed, such as smart phones, online shopping and streaming video to name just a few of the life changing innovations. And now, with the advent of Generative AI, we are on the cusp of yet another revolution. Change is happening at an accelerated pace. After 20+ years of Machine Learning, we are now beyond the curve in the hockey stick growth chart, with change climbing…
Continue ReadingLLMOps – Generative AI needs new processes to deploy Large Language Models at the Edge
by Sanjay Mazumder Venture Capitalists look at new ideas from one of two perspectives, either it has to be “better, faster, cheaper” or “brave new world”. Seldom do they pick the second one. 2023 is such a year. In the past few months, we’ve already seen how generative AI is setting the business agenda for major tech companies. What makes it different from previous “new worlds” concepts like Metaverse or Crypto Currency? First of all, it’s not an ethereal concept. It’s tangible and proven technology. And it’s not a tech trend only embraced by techies. Rather generative AI is already…
Continue ReadingExploring the Odds: What Will ChatGPT Get Right And Wrong?
by Bill Franks I recently wrote about how you can think of everything that ChatGPT, or any other generative AI tool, creates as a hallucination. However, even given that generative AI is making up its answers from scratch based on probabilities, it still manages to get a lot of things right. This led me to ponder … is it possible to know in advance how likely you are to get an accurate answer from ChatGPT? Are there patterns to what it gets right and wrong? Yes! I’ll outline some guidelines here. How Recent Is Your Topic? Like all models, ChatGPT…
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