AI’s Role in Business Process Orchestration (BPO)

by Tony Palladino I am constantly learning more and more about the role of AI in our business world. Recently, I was working with a client in a session focused on various use cases to leverage AI as it relates to their product offering and their website for an enhanced customer experience (CX). The Front-end On the “front-end” website, an AI-bot or avatar can be created as a character to interact with users or customers coming to their website. You can picture a happy puppy dog wagging its tail, willing to go fetch whatever it is you need, on the…

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Cyber Security: AI Battle Ground

by Tony Palladino Recently, I received a notice from AT&T stating that my personal info had been breached by a cyberattack – along with 73 million other customers. The numbers are staggering. I recall during my time at AWS when I was shocked to learn that there were more than 180 million cyberattacks reported in 2022, and that number increases each year. And that’s only what was reported. I am now wondering if the AI technology is benefiting the hackers more so than the cyber security solution providers. In my last blog, I wrote about the evolution of AI, AGI…

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Artificial Super Intelligence – It’s Just Around the Corner

by Tony Palladino We are living in an amazing time period, as we witness the meteoric evolution of AI. It reminds me of the Pink Floyd song, Welcome to the Machine. (Fun fact: they recorded that song’s intro using the sound made from an electric shaver.) The concept behind that song has much to do with the machine, invented by mankind, eventually consuming humanity. In today’s world, the machine has evolved quickly, about 2x every two years according to Moore’s Law. Now, the bright and shiny object is Generative AI. How long will AI hold its luster? Where are we…

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Selling Business Value to the C-suite

by Tony Palladino If you’re a technology sales & services leader, then this is meant for you. . . . I appreciate your position. You have a number to hit, and I’m sure that you have put together a solid plan to achieve your objectives. Having been a tech sales leader for many years myself, I’ve checked that box as well. Then, one day I figured out how to scale my business to 5x growth. Yes, 5x – and more than once. The first time, it took me a few years to deliver 5x and eventually 7x growth, from $15M…

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Why did Elon by Twitter? What did AI have to do with it?

by Tony Palladino It has been 19 months since Elon Musk purchased Twitter for $44B back in October, 2022. Back then, we all asked ourselves, “Why?” The quick answer was, “Why not? He’s got the money.” I remember pondering the question at that time. That thought was rekindled during my ongoing research on the subject of AI, which I enjoy keeping current on. The AI space is moving at the speed of light and I noticed that Elon’s Generative AI solution, called Grok, had a distinct advantage in the AI space. . . . So, why did Elon by Twitter?…

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How to Develop & Maintain a Winning Sales Culture

by Tony Palladino Senior Sales Leaders love to talk about the topic of establishing and maintaining a winning sales culture. As a senior sales leader, myself, I enjoy the topic so much that I decided to write about it. So, from my POV…. To me, it starts with the Team. Hiring and developing the sales team to deliver a high-performance day in and day out is the path to a winning sales culture. Hiring “A” players up-front is the fastest path to having a winning sales culture. In fact, without “A” players there cannot be a winning sales culture. For…

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SAFE Agreements for Start-ups

by Tony Palladino In the world of start-ups, entrepreneurs spend much of their energy seeking funding from the investor community, as well as from friends and family. While they would likely prefer to focus their energy on building a solid product, the smart founders recognize the high priority around running and sustaining their business. For the lucky ones, this can involve multiple fundraising sprints over several years. To “cross the chasm” as it relates to their product adoption in the marketplace, founders can lean on various different types of financial investment instruments, such as a Convertible Note, or a Simple…

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AI Remains a Supporting Actor in Enterprise Sales, For Now

by Tony Palladino Revolution creates a paradigm shift. The industrial revolution was followed by the information age, when the advent of computers and the internet created another paradigm shift for the world economy. Countless innovations followed, such as smart phones, online shopping and streaming video to name just a few of the life changing innovations. And now, with the advent of Generative AI, we are on the cusp of yet another revolution. Change is happening at an accelerated pace. After 20+ years of Machine Learning, we are now beyond the curve in the hockey stick growth chart, with change climbing…

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AI & Data Science Predictions For 2024

by Bill Franks What’s coming up in the world of AI and data science in 2024? I’ll provide my thoughts here. I haven’t done a blog with predictions for a number of years, so I thought I’d give it a go and see if people find it valuable or not. These are just my opinions, and at least one is a bit risky, but hopefully these thoughts will either reinforce your own or spur some new ones.   Prediction 1: Deepfakes Will Become A Huge Mess I first talked about deepfakes in 2018. With deepfake technology being better and cheaper than ever,…

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Think Big = Stellar Results

by Tony Palladino I am enjoying an illustrious career as a sales revenue leader. I’ve been asked more than once, “If I had to pick one thing, what would I say is the best way to drive the most sales revenue?” It’s an easy question that has many possible answers, such as focus, hire the best, listen to your customers, executive alignment. My answer is simple, yet it encompasses all of these attributes: Think Big! I’d like to share with you a couple of stories that will demonstrate how I “Think Big” to deliver stellar results. Perhaps these examples will…

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